Saturday, August 29, 2009

A Phone Convo

When I got home Friday after work, I opened a letter from the hospital where I received all of my procedures for my "girlie parts" saying I was late on my payment. Um, no I was not. I'm in charge of the bills in our house for one reason. I pay them when I get them. I'm weirdly obsessed about it, pride myself on it even. Plus, I distinctly remembered paying this one...the amount was not low.

So I called up the insurance company. The convo went like this:

Automated Service: Please say the primary account holder's social security number. (Like I know Matt's Social Security Number?!?)

Me: Oh, shit!

Automated Service: You seem to be having trouble. I'll transfer you to a representative.


Tip: If you want to talk to a person right away, all you have to do is cuss at the automated system! Oops!

14 comments:

Shaina said...

Ha! I love it. I usually just keep pressing zero repeatedly until the system gets mad at me and connects me to a real person. :)

Lucy Marie said...

Ha ha ha! Funny. Here my trick is when it asks you if you want english or french I press french. Even though I don't speak it very well, I know I will get to a rep right away and they are all bi-lingual anyway and so when they say bonjour I just say Hello and they switch to English. Works like a charm.

*L* said...

Haha! That is actually really helpful to know!

Kristen said...

that never works for me! I just end up getting disconnected!

Brittany Ann said...

I hate those automated things! Good to know!

Naturally Caffeinated Family said...

hahahaha!!! that cracked me up! I read it to Hubby and he cracked up too! we're having to pay a lot to insurance too (for the birth) and it takes forever to get to through to anybody =)!

Krysten Hartenstein said...

Ha! I'll keep that in mind!

Kerree said...

I do the same thing Shaina

lola said...

Hahah, that is AWESOME. Nine times out of ten, I'll press zero, but there is one company I've called, and I can't remember which one it was at this moment, but if you press zero repeatedly it disconnects you! ugh.

Mrs. G.I Joe said...

HA HA HA! This happens to me all the time! Everytime I call the Army hospital or anything to do with the Army I have to give out Robert's SSN...You think I would remember it by now...NOPE! I had to call his mom in AZ for it the one day because I couldn't reach him:p

A Journey Through the Waiting Game said...

That is too funny! I hate automated systems!

Kassie said...

ha! Love it, that's good to know!! :)

THE Stephanie said...

Ha ha. I hate those automated systems!! That's good to know though...

Newlywed Next Door said...

I've heard that! It's good to know it works!